Privacy Policy

Privacy Policy

At Mortiara Healthcare Limited, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This privacy policy outlines how we collect, use, and protect your information.

Information We Collect

  1. Personal Information:
    • Name, address, phone number, and email address.
    • Date of birth and gender.
    • Health information relevant to the services we provide.
  2. Payment Information:
    • Credit card or payment details required for processing transactions.
  3. Usage Data:
    • Information on how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

  1. Service Provision:
    • To provide and manage the services you request.
    • To communicate with you regarding appointments, services, and customer support.
  2. Payment Processing:
    • To process payments for products and services purchased.
  3. Improvement and Personalization:
    • To improve our services and website based on your feedback and usage patterns.
    • To personalize your experience and offer relevant information and promotions.
  4. Legal Obligations:
    • To comply with legal requirements and regulations.

Information Sharing

  1. Third-Party Service Providers:
    • We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT support.
  2. Legal Requirements:
    • We may disclose your information if required by law or in response to legal requests.
  3. Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

  1. Protection Measures:
    • We implement appropriate security measures to protect your information from unauthorized access, alteration, and disclosure.
  2. Data Retention:
    • We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

  1. Access and Correction:
    • You have the right to access and correct your personal information held by us.
  2. Opt-Out:
    • You can opt-out of receiving marketing communications from us at any time.
  3. Deletion:
    • You have the right to request the deletion of your personal information, subject to certain legal and contractual restrictions.

Contact Us: If you have any questions about this privacy policy or wish to exercise your rights, please contact us at info@mortiarahealthcare.com or +44 0749 4753697.